Managed IT · Cybersecurity · Cloud · Consulting
Managed IT services in Paris for businesses in France.
One team to run and secure your IT: managed hosting on our own equipment at the PAR5 data centre, 24/7 infrastructure monitoring, end-user support, cloud and cybersecurity.
Head office in Paris · equipment at the PAR5 data centre, Saint-Denis
24/7
Monitoring of critical services
30min
P1 response, subject to contract terms
PAR5
SKILLSYS equipment in the Paris region (Saint-Denis)
6 services
One contact to coordinate them
Response times and coverage depend on incident priority and the signed contract.See our service commitments
Our services
Six services. One point of contact.
Hand us one specific need or your whole IT environment.
Managed hosting & infrastructure
Your infrastructure, operated day to day.
We host and manage your servers, networks, backups and virtualisation environments.
- Linux and Windows systems
- Virtualisation, storage and network
- Tested backups and restores
- Updates, capacity and incidents
24/7 IT monitoring
Your infrastructure, monitored day to day.
We monitor your critical services continuously to detect incidents and trigger the right procedure.
- Availability and performance
- Metrics, logs and dashboards
- Qualified alerts
- Shared incident history
End-user support & managed services
Your users and devices, supported day to day.
We support your users and maintain your devices day to day.
- End-user support
- Account and access management
- Workstation and server maintenance
- Request and change tracking
Managed cloud & FinOps
Your cloud, operated and under control.
We design, migrate and operate your cloud environment while keeping costs under control.
- Public, private or hybrid cloud
- Infrastructure as Code and automation
- Step-by-step migration
- Cost tracking by service, project or environment
Managed cybersecurity
Your environment, secured day to day.
We harden your environment, monitor security alerts and prepare incident response.
- Hardening and vulnerability management
- Identity and access security
- SIEM, EDR and alert monitoring
- Incident preparation and handling
IT consulting & audit
A structured assessment to decide and prioritise.
We assess your environment and build a realistic, prioritised and costed improvement plan.
- Infrastructure and security audit
- IT master plan and roadmap
- Help choosing solutions
- Project scoping and steering support
Our operating model
Our equipment. Our responsibility.
Our equipment is hosted at Digital Realty PAR5. SKILLSYS owns it and is responsible for its operation, monitoring and security, under a written contract.
- SKILLSYS equipment at PAR5Servers, storage and network owned and operated by our teams at the Digital Realty PAR5 data centre (Saint-Denis).
- A named technical contactA named engineer coordinates your environment and your requests.
- 24/7 infrastructure monitoringCritical services are monitored continuously, with escalation based on urgency.
- Documented, tested proceduresOperations, backups and restores are documented in writing and tested at planned intervals.
- Contractual limits in writingScope, response times, exclusions and exit planning are set out in the contract before the service starts.
Anonymised client project
An infrastructure taken over without disrupting the business.
01Situation
A multi-site organisation wanted fewer IT providers and more reliable backups.
02What we did
Gradual takeover of the systems, unified monitoring and documented restore procedures.
03Outcome
Centralised management, clear responsibilities and a recovery procedure ready to use.
No client name or infrastructure detail is published without written consent.
See our case studiesResources
Prepare your decision.
Practical guides to compare providers, understand pricing and ask the right questions before you sign.
How to choose a managed IT provider
Service models, 18 questions to ask, how to read an SLA and the warning signs.
Read GuideManaged IT services pricing in France
Sourced market ranges, pricing models and the costs to check in a quote.
Read FAQManaged IT services FAQ
Onboarding, response times, hosting, security, exit planning: 32 straight answers.
ReadPart of an international group? See our page for international companies
Initial assessment · 2 hours
Two hours to take stock.
A two-hour technical session to scope your environment, identify priority risks and agree on next steps.
- With a SKILLSYS engineer, format and scope agreed beforehand
- A written summary is sent to you afterwards
- No commitment on your side