SKILLSYS
About SKILLSYS, a managed IT provider in Paris
A Paris-based company focused on infrastructure, cloud and cybersecurity. Founded in 2022, SKILLSYS helps businesses operate, secure and evolve their IT. Our job is to make responsibilities clearer, risks more visible and technical decisions easier to manage.
Key facts
The company in five lines.
How we work
Designing a solution is not enough: it has to be operable.
We bring consulting, projects and day-to-day operations together. This continuity avoids recommendations nobody can maintain, and lets us measure results over time.
Start from what exists
We assess real constraints before proposing a target architecture.
Define responsibilities
Every action, access and dependency has an identified owner.
Document decisions
Decisions, procedures and relevant configurations are kept and updated.
Plan the exit
Exit planning starts on day one, not in the last month of the contract.
Organisation
Who does what around your environment.
Five roles, defined in every contract. People may change; responsibilities stay assigned.
Named technical contact
Your identified point of contact. They know the contract and the environment, coordinate the team, follow up requests and run the service review.
Operations
The engineers who run your systems day to day: updates, backups, capacity, planned changes and incident handling.
Expertise
Specialists brought in as needed: cloud, cybersecurity, network, monitoring or audit, for a project or a complex incident.
On-call
A standby team for services covered 24/7: receiving monitoring alerts and handling P1 incidents as defined in the contract.
Escalation
A chain agreed in advance: on-call engineer, expert, then service manager, with the client's designated contact informed at each step.
Paris & Île-de-France
Head office in Paris, main hosting in Saint-Denis.
128 rue La Boétie, 75008 Paris, France
Registered office and SKILLSYS point of contact
Digital Realty PAR5, 11–13 avenue des Arts et Métiers, 93200 Saint-Denis, France
Physical hosting of the infrastructure concerned
Digital Realty operates the data centre. SKILLSYS designs, administers, monitors and secures the environments entrusted to it, within the contractual scope.