Practical guides
Guides to help you choose managed IT services
Guides written for executives, CFOs and IT managers preparing a managed IT decision: selection criteria, service levels, budget and how to compare offers.
Selection
How to choose a managed IT provider
The four service models, 18 questions to ask, how to read an SLA, red flags and a five-step selection process.
Read the guideBudget
Managed IT services pricing in France
Billing models, ranges published by the French market in 2025–2026, costs to check and how to compare quotes.
Read the guideGo further
Practical questions and real examples
Managed IT FAQContracts, response times, hosting, security, onboarding: answers to the most common questions.Anonymised case studiesOperations takeovers, cloud cost control, incident detection: method and deliverables.Service commitmentsThe P1 to P4 priority grid, the measurement method and exit-planning clauses.